Shipping Policy
Welcome to the JanDiva shipping policy. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed and prepared for shipping within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Times
As a versatile general webshop, we collaborate with reliable international and local suppliers to offer you the best quality and prices. The average delivery time is:
- Netherlands & Belgium: 7 to 14 business days.
- Shipping Costs: We offer free shipping on all orders within the Netherlands and Belgium, unless otherwise stated on the product page.
Tracking
Once your order has been shipped, you will receive an email with a Track & Trace number, allowing you to follow the status of your package at any time.
Questions about your shipment?
If you have not received anything after the expected delivery time, please feel free to contact us via info@jandiva.nl and we will investigate it for you immediately.